For any questions or further requests, please send an email at [email protected].
What kind of personal data we collect and process
Beside the personal data we mention above such as your name, address, e- mail and phone number, during your visit to our website we also collect automatically, for technical reasons, other data such as your IP address (which is given to us by your internet provider), the website through which you visited our site, or your browser (technical information). These technical information may consist personal data. As a general practice we use these data for technical reasons such as the operation and protection of our website against cyber attack and misuse and for statistical purposes in an pseudonymous or anonymous form.
How we use your personal data
Visit to the site
During your visit to our site, the following data will be stored in our log files for technical reasons:
The IP address (network protocol address) of the access computer
The website through which you visit us (reference)
Our websites that you visit
The date and the duration of the visit
The type of the browser and its adjustments
The data will be stored as a technical precaution to protect the data protection systems against unauthorized access.
Logging in, connecting and the shopping cart function
When you register to our website, or log in, or use the shopping cart function, or attempting to order something, we collect, process and use your personal data in the limits of the data protection laws. Within this context, we may sent you an e mail to the address that you have filled in at your registration to our website and with your consent, which was also initially given to us at registration, propose to you goods and services, based on the information we have received from your previous visits or attempts to order from our website. When you are ready to order something from our e shop, you are asked to fill in a form that contains obligatory and optional information. We collect data from the obligatory fields which is necessary for the completion of the order, that refer to your name, address, logistics, pricing and paying method that you have chosen.
Processing Shopping Cart Data, Special Promotional Actions and other information
We collect the data from the shopping cart function even if you have just attempted to order something for promotional reasons and notification reminders to your email address. You can deactivate that function at any time. We can use your data in order to send you information about promotional activities and other offers of our site. You can opt out at any time. We want you to enjoy reading our e-mails so we count and store the percentage of the e-mails that you open, the context of the e-mails that you open as well as the number of e-mails that are not delivered. We may also use these data for statistical purposes. Some informative announcements that are necessary for the completion of our contractual agreement and are relevant to services (verification of registration, information of customers support) or to services that are charged (verification of the order, process of payment) cannot be deactivated. These notifications will be send to the email address that you have provided us.
We collect, process and store personal data and technical information that we get from your visit to our website, or from any other contact we have either by phone call or e mail or communication form. We use these data a) only within the limits and purposes of our contractual agreement b) to prevent or persecute any misuse or unlawful behavior in our website c) if we are obliged by a state authority for example by an official directive or a court decision and d) to secure our rights, demands or for litigation purposes.
Transfer of Personal Data
During the transfer of personal data we always try to ensure maximum security. Therefore your data are transferred only to companies that have been carefully chosen and are GDPR compliant due to written agreements. In addition your personal data are transferred only to companies that are in the EΕΑ territory where the strict laws for data protection apply or to companies outside EΕΑ which have all the necessary certifications and commitments that are compliant with the European Data Protection standards.
Transfer to service providers:
For the purpose of keeping our site functional and executing your orders, we. cooperate with various companies for example central IT services, website hosting companies, banks, logistics companies, where we transfer the necessary data in order to execute our contracts. Some of these companies are our external personal data processors and they use the personal data of our clients under our directions. We have agreed with these companies on the security measures they take and we monitor these measures on a regular base. In order to complete our contractual agreement we transfer only the necessary personal data to these companies. The transfer is done safely as the Greek and European law state. We have signed agreements for the protection of the personal data with these companies. In relation to the processing of your personal data by third parties the following apply:
– To deliver goods to logistic or courier companies when you place an order.
– To pay the goods via payment companies you state at the order form. If you pay with credit card the payment is executed through Eurobank’s secure platform. If you pay through Paypal this is executed and processed by the Paypal ( Europe) S.ar.1. etCie S.C.A. 22-24 Boulevard Royal, L -2449 Luxembourg, Commercial Registry nr. R.C.S. Luxemburg B118 349. Electronic bank deposits are executed by the bank you choose. During the process of payment we do not make any records or store payment information such as your credit card number. You exclusively give this information to our payment associate.
Duration of Data Storage
The safety of your personal data is a priority for us and for this purpose we use the most advanced technological security measures and procedures so that you can fully exercise your legal rights. We ensure that you can be informed about your personal data that we store and ask for their deletion or correction. The fastest and simplest way to do this is to log in your client’s account and immediately process the stored data, or erase your account. In this case the data are not destroyed but they stay locked for the necessary time due to legal obligations. In this case you can ask for the erasure of your personal data. In any case you can get the personal data that you have given us in a constructed Open Document Format, if this request does not affect the rights of other individuals. We are committed that you get your data as soon as possible and we apologize if there is a small delay for their collection.
Consent the right to object
Modifications of the Above Information Regarding the Protection of Personal Data
We wish to always present to our customers attractive offers of goods and we therefore always adjust the range of our products to their wishes. To do so we may find it necessary to renew of modify this information document. We suggest that you regularly stay informed for any alterations of this page. If our modifications effect the terms of the consent that you have provided us, we will inform you specifically.